CompTIA A+ is the industry standard for establishing a career in IT and is the preferred qualifying credential for technical support and IT operational roles. Companies like Intel, Dell, Ricoh, Nissan, Blue Cross and Blue Shield and HP all look for the CompTIA A+ certification when hiring for jobs like IT support specialist, IT field service technician, desktop support analyst and help desk tier 2 support.
Having IT certifications makes a great first impression when you’re looking for a job. According to the International Data Corporation (IDC), 96 percent of human resources managers use IT certifications as screening or hiring criteria during recruitment.* Learn more about all the places you career can go with CompTIA certifications.
If you’re looking to get into IT, keep reading to learn more about types of entry-level jobs that CompTIA A+ validates the skills for.
The IT support team maintains the computer networks for all types of organizations, providing technical support and ensuring the company runs smoothly.
An IT support specialist may have the following responsibilities:
There are also a number of qualities that candidates should be expected to display:
A help desk technician may have the following responsibilities:
A help desk technician must have both hard and soft skills because the position requires a strong technical understanding as well as the ability to communicate clearly with others. For example, when a user has a question, the help desk technician must be able to diagnose the IT issue, identify a solution and then explain it to the user. Read more about the daily life of a help desk technician here.
CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles and will help you launch your IT career – it's about much more than PC repair. Click here to learn more about CompTIA A+ and how it can help you get started.
We’ve made it easy to get started planning your path in IT. Begin by reading up on the four important steps toward your certification. Learn everything you need to know about the CompTIA A+ certification, and download the exam objectives and practice test questions to start learning right away.
CompTIA now offers a set of comprehensive learning resources that include books, eLearning, labs and exam prep software. These resources are developed in house by CompTIA, based on feedback we hear from learners like you. Learn more about the exam training options for CompTIA A+ that have been developed to fit your particular learning style and schedule, many of which may be used in combination with each other as you prepare for your exam.
There’s a wealth of information to take you from deciding if CompTIA A+ is right for you, all the way to taking your exam. We’re with you every step of the way!