Appeals Policy and Process

Pursuant to CompTIA’s Candidate Appeals Process, a candidate may file an appeal request within thirty (30) calendar days after receiving a written notice of violations and applicable sanctions from CompTIA. Any such appeal must be made in writing utilizing the Candidate Appeals Form, and should include a statement describing the grounds for the appeal, any reasons why the appeal should be granted, and the attachment of all supporting evidence. A candidate's appeal will not be considered after such thirty (30) calendar day period has expired.

If CompTIA determines: (i) that a candidate’s written appeal request was timely; and (ii) the written notice of violations and applicable sanctions remains valid, CompTIA will submit the appeal request and the candidate’s supporting information to the Candidate Appeals Committee, which consists of voluntary industry peers, for binding arbitration. CompTIA will appoint three (3) members of the Candidate Appeals Committee to act as an arbitration panel for the appeal. This appeals process shall not address: (i) any failures to pass any CompTIA certification examination; (ii) any challenges to individual examination questions, answers or failing scores; or (iii) any sanctions occurring as a result of data forensics enforcement.

The arbitration panel will deliberate and decide the appeal. If a quorum is present at the arbitration panel hearing, the decision of the majority of the panel members will be the decision of such panel. The decision of the arbitration panel is final and binding as to all matters related to the appeal.

Candidate Appeals Form

Before submitting the appeals form, please review the important information above regarding CompTIA's Appeals Policy and Process.

If you have received a written notice of violations and wish to appeal, please complete the appeal form within 30 calendar days of receiving the written notice of violations.

A statement describing the grounds, reasons and supporting evidence for the appeal:
Date of incident

By law, U.S. military issued IDs cannot be scanned nor photocopied and shared electronically under any circumstance. Please refrain from uploading any U.S. Military IDs to this site for purposes of submitting an appeal.

First Form of ID:

  • Government-issued Driver's license
  • U.S. Department of State Driver's License
  • National/State/Country Identification Card
  • Passport
  • Passport cards
  • Alien Registration Card (Green Card, Permanent Resident Visa)

Second Form of ID:

  • Any ID from the above list
  • School ID
  • Library card (if it contains a signature)
  • Work ID (if it contains a signature)