CompTIA Blog

Trust issues and reluctance to change are just two reasons managed IT and managed print services have so far stayed in separate worlds, but during CompTIA’s Managed Print Services Community meeting at ChannelCon, West McDonald of Focus MPS and Rob Rae of Datto squared off on what the future of these two areas, and the big question of the day: Will managed IT services and managed print services converge?

An academic partnership with CompTIA is helping UTech Jamaica get certified and become part of the skills gap solution.

Any IT solution provider knows they need to do at least some social media to build brand awareness, but do you know if you’re getting any business from it? Jeff Mesnik of ContentMX told attendees at ChannelCon that to get real results from your social media efforts, you must target, engage and deliver.

In a presentation about the science of learning — and how it’s possible to trick the brain into learning and retaining information for longer than ever before — attendees of CompTIA’s Academy Educator Conference got an inside look at CertMaster, a new training tool that uses priming, spacing, analytics and engagement tools to help students learn.

After a whirlwind three days of CompTIA ChannelCon, I am on my way home. The captain just informed us that we are the “first revenue flight” for this brand new airplane. This seems oddly appropriate as I reflect on my takeaways from the event. So much ground was covered in the many community and council meetings, training and education sessions, keynotes and networking opportunities at ChannelCon, but everything seemed to revolve around the concept of new models.

The opportunity and change about to hit the IT channel far surpasses what’s happened in the last 20, according to AT&T’s Brooks L. McCorcle, a panelist at ChannelCon’s Channel Chiefs Power Panel. “We need to challenge ourselves to create new and different ways to go to market,” she said.

Patterned like Pardon the Interruption, Tuesday’s ChannelCon conference lunch was spiced up when two of the industry’s most respected — and opinionated — analysts took on some of the hottest topics impacting today’s IT channel.

IT channel firms looking for new sources of revenue should look first to current customers, a panel of channel executives said Tuesday at ChannelCon. “Present your customers with a complete picture of what you can do for them,” advised, Amy Hodge, director with ConnectWise.

Anyone can be innovative, according to futurethink’s Lisa Bodell, but real change requires a change in approach. During her keynote speech Tuesday at ChannelCon, Bodell told the audience, “Thinking has to become a daring act.”

Millennials have arrived in the IT industry — and they’re not the entitled, slacker generation we expected, according to Todd Thibodeaux, president and chief executive officer of CompTIA, during his state of the industry keynote speech at ChannelCon 2014. Instead, millennials are already making important changes in the industry.

In today’s complex business environment, a strategic marketing plan can help you make sense of the chaos — especially when it’s coupled with a strategic business plan.

The majority of companies grow by referral, but you can’t control your business if you live off referrals, according to Chris Wiser, CEO of TechSquad. During his talk at ChannelCon’s Managed Services Community meeting, he offered a series of quick marketing tips for channel firms.

In today’s fast-paced and fiscally cautious business environment, it takes a flexible and proactive IT services organization to meet the needs — and demands — of commercial clients. Are you ready, willing and able to succeed when opportunities appear, even those that require significant and swift operational changes?

The portfolio prospects for solution providers have never been brighter, from advanced cloud solutions to the Internet of Things. But with so much effort required to transform an IT business — and the considerable time and fine-tuning it takes to prepare a new VAR offering for a full-scale rollout — providers, vendors and distribution executives should be investing time and attention into their future products and services.

CompTIA, the leading provider of vendor-neutral skills certifications for the world’s information technology (IT) workforce, today introduced a new version of its CompTIA Security+ exam.