CompTIA Blog

Most of us have, at one time or another, worked away from the office. We may have enjoyed a conference call during a commute, worked on a business plans on the plane and even built websites on the go. As telecommuting becomes more common for professionals within the tech world who may be zigzagging between meetings, conferences and conventions in different time zones, having the right arsenal of gear can mean the difference between getting the job done and getting left behind.

Encryption should be a normal part of the channel security discussion today, ensuring that clients understand the options and benefits these technologies provide. That conversation should also extend to email and backup and disaster recovery solutions. If data could eventually be transmitted across the internet, it’s a prime candidate for encryption.

CompTIA End User Commission charter member Cathy Johnson shares a few thoughts on her experiences from working with various IT professionals and the types of assistance she finds most valuable to her organization.

The million-dollar question is how can channel professionals best position themselves in the IoT community? CompTIA recently completed four IoT cases studies involving solution providers who successfully implemented some rather unique offerings involving these technologies.

CompTIA’s IT Industry Outlook 2016 identified proactive cybersecurity strategies as a key business trend to watch throughout the year. Seems like a no brainer, but the reality is that companies have historically taken a more defensive approach to security. That’s now changing.

A recent CompTIA survey found that 44% of managed services firms only support cloud services at the request of their customers. In other words, between a third and half of managed services providers are not capitalizing on what is likely the biggest IT delivery model shift of our time! Here's why that needs to change...

The question that governments face, and constantly have different answers to, is, “should we outsource or should we do this in-house?” The answer, over time, has really depended on which is cheaper. This is the way it should be. As a shepherd of public funds, governments must constantly strive to achieve their goals with the least amount of money and resources invested.

What will customer service and help desk communications look like in the future? How will solution providers change the process to address the Millennial audience? Learn how social media and other technologies will play a bigger role in future channel communications, and how savvy providers will get started even faster.

Ed Baker, technical evangelist at Microsoft UK, has kept a busy schedule of trainings for numerous different organizations and audiences for years. A holder of multiple CompTIA certifications, he advises those in IT at every level to never stop learning. The story of his career shows how it’s done.